The food was better than expected. The staff were both professional and friendly. A couple of glitches at the beginning but if you treat people the way you would like to be treated you get amazing results ( a little courtesy goes a long way) We will be going back for sure, loved it.
We arrived early and couldn’t get into our room right away. We brought Summer clothes in our carry-ons and changed and our lugage went into a secure area.
Our room was spotless, but didn’t have a second bed as we had requested (two ladies) It took only ten minutes to get another one put into our large room. Virginia who cleaned our room daily did a great job and was such a nice person and her English was amazing as my Spanish is very poor.
Restaurants and Bars:
My friend is in hospitality and we both found that the staff in the bars and restaurants were both smartly dressed and knew what the were doing.
The gounds and all areas were kept very clean.
Activities on and off the Resort/Hotel:
We enjpoyed everthing
Most Caribbean countries two women alone would’nt want to leave their resort. We were able to travel by bus into town and spend a wonderful day browsing, eating and having a great time without being hasseled or feeling unsafe. It was wonderful. We both love Cuba
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