Crown Paradise Club Cancun Reviews – Mexico Hotels – Crown Paradise Club Cancun

Room Number:
2521

Room Block:
2

Arrival: Just returned from a 6 day trip. Quick ride from the airport.

Second time to cancun first to this resort. We received an email two weeks before explaining about annual maintenance, we were hesitate at first but all 4 couples decided to just go with it. We arrived at 3pm and check in was very fast within 30 minutes we were in our rooms. Received welcome cocktails. We all booked the adult only floors next to each other on the 5th floor.

Rooms:
Very nice room with a gorgeous view. Jacuzzi in the room with welcome fruit plate and champagne along with robes and slippers. Plenty of coronas in the fridge with the usual water, sodas and soda water. Nice big bathroom. Flat screen TV. Nice size balcony. Room service very quick and good. No it’s not a full menu it’s not supposed to be. Fridges stocked every day and if you need more of something call and they delivered it promptly.

Restaurants and Bars: We booked our first night dinner with Katarina via email a week earlier at the steak house. I even requested a birthday cake to be delivered at dinner for my husband and everything went as planned. Wonderful time. Each morning we booked dinner with nicola in the concierge on the 8th floor and always got what we asked for. Requested special cakes to be delivered at each meal to celebrate an engagement and 2 more birthdays. Every thing was always prompt and delivered. No complaint with the staff and any restaurant and very big thank you to nicola and katarina. We ate at the seafood and Mexican and gourmet. All wonderful!! Can not say enough about the staff they were all excellent. For those that complain about the restaurants only being half full at some is like that at most resorts and the reason behind that is for the ambiance of the restaurant and privacy and that romantic feel.

Ate breakfast every morning in the crown club lounge no problems for a table for 8 and plenty of room. Ate one morning at the main Buffet which just opened from undergoing a renovation. Nice presentation of food very good.

Beach/Pools/Grounds: Only swam at the adult pool so I can’t comment on the others but the adult pool was awesome and the bartender there was excellent. So what if you have an abandon building next door, did not take away from the experience we had at Crown. The beach although rough was gorgeous and the waves were fun. Yes there are locals selling on the beach but they were not aggressive or rude. A simply no thank you was good enough. Locals set up Thursday evening in the lobby very nice and not aggressive. Did not go to any shows. Did go to karaoke one night that was a show in itself. Played air hockey and ping pong…. The shops on sites were great and decent prices. No complaints on the drinks served. If it’s to weak just ask for double shots. And bring your own mug as their cups are tiny and get hot fast. Yes there is construction going on but it did not interrupt our trip. No noises bothered us and no noise heard in our rooms. The very last day October 14th as we were leaving our room they were hammering away on the floor above. That was the only noise of construction we heard the entire time. Now the only complaint and this did NOT let us stop having a good time but our fridge made noises loud. But ear plugs worked. The toilet ran but that was fixed quickly. And the room did not get cold to our liking but the fan being on high made a difference. The other annoyance was the elevators, one day we had all 3 the next only one. It was frustrating, but we just dealt with it instead of getting angry.

Activities on and off the Resort/Hotel:
Take the Xoximilco Cancun excursion, very awesome culture experience. Great way to have fun and learn the Mayan/Mexican culture.

Other Comments: Yes there is construction going on but it did not interrupt our trip. No noises bothered us and no noise heard in our rooms. The very last day October 14th as we were leaving our room they were hammering away on the floor above. That was the only noise of construction we heard the entire time. Now the only complaint and this did NOT let us stop having a good time but our fridge made noises loud. But ear plugs worked. The toilet ran but that was fixed quickly. And the room did not get cold to our liking but the fan being on high made a difference. The other annoyance was the elevators, one day we had all 3 the next only one. It was frustrating, but we just dealt with it instead of getting angry.

We 8 had an absolute time of our life, made great memories.We will 100% visit here again. Great time wonderful resort. Thank you to all staff we encountered. They were great. Our house keeper Carmen was awesome.

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