From the moment we arrived to the moment we left, we had an absolutley wonderful experience at the Excellence Riveria Resort!!!
We arrived at our resort on Jan. 11, 2010 at 5:00pm, we were immediately greeted, given warm wet towels, and each a glass of champagne. After checking in our bell boy led us to our rooms along with our luggage, and along the way we had a guided tour of our wonderful resort!!! I might add that the service and hospitality at this resort is absolutley wonderful, they completely cater to you here, everyone on staff is so friendly and they deserve absolutley every tip you give them,although they don’t expect you to tip, they really appriciate them, after all they work so hard to make everyones experience here a great one.
The rooms were very nice and kept clean at all times, we loved that our fridge was always fully stocked with snacks and beverages. The hot tub in our room was really a nice touch along with the huge shower room, we used them frequently!!! Before getting ready for dinner every night my husband loved to relax in the hot tub and drink a beer and eat M&M’s. The huge king bed was a little hard, but we are so used to our pillow top one at home, we still had fairly restful sleeps. The room service was wonderful, you could pretty much order whatever you liked.
Restaurants and Bars:
All the resturants were great!!! Our very favorites were the French, and the Asian resturants!!! The food at this resort was delicious!!!
The pools and the grounds were all very beautiful, and very well kept up!!! All the staff here works so hard, and they’re all so friendly, and willing to help you with whatever you need.
Activities on and off the Resort/Hotel:
We went to Xel-Ha for the day. It was wonderful, we had a blast, I definatley recommed it, you pretty much need a full day there because it is so big, and there is so much to do there. Our resort had nightly entertainment in the outdoor theater every night, we really enjoyed all the shows, they were worth staying up for!!!
If you are looking for a relaxing romantic time with your spouse, this is definatley the place for you. Everything from the grounds to the food and the wonderful service is amazing, we loved it, and we most definatley will be back!!!