I cannot understand why some people are slating this hotel. We had a fantastic time. Yes it rained 2 or 3 times, but what do you expect in that climate. Our room was immaculate, the staff were more than friendly and the food was beautiful. Our room was cleaned every day, the grounds were tended to and the pools and pool areas were litter free.
We were greeted with fresh fruit juice, (most welcome after a 10 hour flight) were quickly checked in and then taken by shuttle to our rooms.
The room was clean and bright, the bed was comfortable and made every day. There was a small safe to put valuables in and a mini bar that was restocked every day.
Restaurants and Bars:
We didn’t book to use any of the restaurants, only because we were more than happy with the buffet on offer in the main restaurant near reception. There was plenty of variety on offer and some nights there was theme nights. We were maxed at how much food there was and all of it fresh.
Beach/Pools/Grounds: The beach was very clean. We walked along the beach at night on a number of occasions and there was always staff putting the sunbeds straight and tidying up after the days events. A beach maid brings drinks all day long and the sea is crystal clear with fish and Pelicans to be seen.
Activities on and off the Resort/Hotel: We went on a number of trips outside the hotel. Chichen Iza is a must!! We also went to
Playa del Carmen and swimming with dolphins, amazing!,
Other Comments: We don’t usually travel to the same place twice, but we would highly recommend this hotel to anybody. We had a real
Honeymoon to remember. Quiet, relaxing and above all romantic.
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