Stayed at the Parque Central Hotel in 2 x Junior Suites in the new building with my family for 3 days on 2nd – 5th April 2012 before going to Varadero for the rest of our trip. Now home and exhausted and cold!!! Our onward trip to varadero was really good …however we all would love to visit Havana again – and i would certainly book the parque central without a doubt. thank you again for everything. Linda Hogg x
The staff were on hand and very helpful to take care of our luggage when we arrived. thank you so much for that. Check it was smooth and although we did move rooms/upgrade – there was no problem whatsoever.
Booked 2 standard rooms in the "old part" which i thought was very cuban style and very large – they were clean and adequate. However, they did not have any views – that was the only down side for me. Being there with 3 teenage girls (lol) they wanted something a bit more "modern". We upgraded to 2 junior suites in the "new building" without any problem (an extra cost – but it was worth it) and they were more than happy. The reception did this without any problem – and the cost was worth it. Thank you for this.
Restaurants and Bars: We were B&B and the breakfast was extensive and was well worth it. I did not have any problems with this at all – if anyone complains about being hungry then there is something wrong. Only one comment …please make it a bit hotter – like the weather!!
The only downside to the lobby bar areas was the cost of "internet/wi-fi" – if paying for a 5 star hotel i would expect to have free wi-fi – the cost of this was a bit over the top! May it is because we are used to free wi-fi back home in the UK! Although it would be good not pay this – it would not stop me staying here in the future. I think this is also due to the fact that accessing our our internet is far too expensive in Cuba ….something i know the hotel cannot do anything about.
Pool area at the new side of the hotel was clean and not too busy. it was relaxing and the bar and restaurant area was excellent. The service was oustanding – can i please give my personal thanks to "Jorge" who was there the days we were booked in and provided an excellent service and was extemely helpful to my kids. It is great to go to a hotel so far away from home and find excellent staff who are both friendly and helpful. I could not fault any of the service one bit.
Was this review helpful? Yes Thank you for giving us your opinion.