Trip dates: April 3-10,2009. Regular Suite, not Elegance Club I gave this resort high marks,because it is on par with similar resorts we have stayed at, Palace Vallarta, Rose Hall Iberostar,and Paraiso del Mar.I think it’s important to remember that these are all inclusives,and not the Ritz Carlton or Four Seasons. I read all the negative reviews,but our experience was very pleasant, with a minimum amount of problems. We lost power at dinner one night for 10 minutes,which knocked out the wireless internet service for 4 days due to the Holidays, and yes mosquitos only in the lobby at night, but then again you are surrounded by the jungle. Those were the problems, weather during our stay was 88* and sunny every day. Our trip was booked on line with Ultimate All-Inclusive Travel Inc, and had no problem with the non-stop flight,airport and transfers was smooth,within 30 minutes we were on the bus and arrived at the resort with in 1 hour after landing.
Arrived at hotel 1.00 pm, yes we received the cold towel,no drink, check in procedure took 10 minutes,got our room, Bldg # 1 3rd floor # 2313, on the beach at 1.30pm.
Narrow,but great sand,and water,with plenty of palms for shade from the sun, yes get there early, or if your late just ask around and you will find someone who will be leaving soon.You can walk for miles on the beach, the resort is in the middle of about 10 resorts. Plenty of activity on the beach, all sorts of water sports,vendors selling trinkets, but nobody was in your face.very relaxing.
Did not try the French, Italian,good limited menu, Steakhouse, 2x’s great meal both times,very good service, Japanese 2x’s Very good, Seafood, how can grilled lobster be bad?,Buffet :plenty to choose from, some of the food was not hot enough, I think the trick is to order something right off the grill, that way it will be hot….
Breakfast & Lunch:
A large selection available, and if you don’t see something you like, just ask, and if they have it they will make it for you.
Suite was about 450 sq ft, shower had 7 nozzles, makes it interesting, toilet seat is square?Guys good luck! No problems with room, hair dryer and robes, and high end bath products provided.
Golf: Payed 3 rounds @ Nick Price’s Punta Blanco course,which is attached to the resort. 140 USC per round,discount for 3 rounds. Very nice course, not tricked up, they pick you up at the lobby in your golf cart,my tee times were 7.15 am, first out each day, range balls, drinks and yardage book included,I was done by 9.45 and having breakfast with the family by 10am.Shot 82,84,88…Other courses were available, very pricey,and they take most of day. Cap Cana was 350 USC.
People for the most part were very friendly and helpfull,spotty service at breakfast and lunch, tipping a dollar per person at dinner or the bar,usually solved any and all problems. We were surprised at how many people did not leave anything for the servers or bartenders.
Resort is brand new so they are still working out the kinks,attached to their sister resort the Colonial,which is more of a family resort.To really enjoy the resort you should explore both places early in your stay,they really don’t have an orientation,so your on your own. Local shopping village right outside the gate,Casino is in the Colonial,could never find the Sports bar(under construction),finally found the Johnny Walker Black half way thru the vacation in the lobby bar… Really enjoyed the resort, will return!!