We arrived at night to the Holguin air port. The airport process was pretty hastle free. We then boarded an air conditioned bus and had an hours drive to the hotel. Check in was very easy and we caught a cart to our room since it is a very long walk from the lobby to most rooms.
We did not have a very good first impression of our room. The very first thing was the smell. It smelt like mold. The phone, tv, fridge, and safe did not work in our room upon arrival. It was all fixed within a day tho. Our air conditioning didn’t work the whole time. The room was always to hot or to cold. The beds were certainly not comfortable nor was the pillows. There was a stain on our floor from day one until we left the maids never cleaned it. The water hardly got hot in the shower and on day 4 the maid broke it and it never got fixed.
Restaurants and Bars:
The food there was nothing only horrible. On more than one night we only had bread for supper. We found that the omelettes and spaghetti were good that was made in front of you but the food that was pre-prepared was never good and was always cold. By day 5 we couldn’t eat it anymore. We just ate the snack food we packed for the last to days, we couldn’t stomach it any longer. The snack bar food was also not very good. Bring your own ketchup and mayo, the suff down there was not fit and the fruit selection was also not good. The bananas were cold and rotten and the pineapple was not ripe. Not impressed at all with the food. Smoking is also allowed in the restaurants and buffett which I found very offensive while I was eating.
The beach was very nice. The sand was very nice. There were very few garbage cans so most times everyones garbage was left on the beach. The water was very nice. The pools were also very nice although it was a bit chilly.
Activities on and off the Resort/Hotel:
The excursions were very good. We did the Holguin City tour and went swimming with dolphins. Both were very good experiences. Some of the tour guides were a bit to naggy for tips as were the bus drivers. If you end up getting sick you can not get your full amount back the most they will give you back is 50%
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