Old Reviews – Islazul Los Delfines

 Club Los Delfines  Paula ~ Nova Scotia

December 3 2009

Arrival: October 2009
My husband and I stayed at Los Delfinos in early October. We wanted to try a resort in ‘downtown Varadero’.

Rooms were very clean. A safe was included but no mini fridge. Two twin beds that we just pushed together.

Restaurants and Bars:
Only the Buffet and the lobby bar-which was in a great spot right on the beach. The food was ok, we didn’t have any stomach issues. We got a good deal on the resort package so did eat out several nights which was a nice treat. We enjoyed Bodegon Grillo and Antiqudades (the spelling is no doubt wrong on both!) They ran out of wine in the bar which was disappointing.

Beach was really close to the rooms.

Activities on and off the Resort/Hotel:
Easy to walk around Varadero from here. We visited Parc Jossone and rented a car and visited friends in Matanzas.

Other Comments:
I liked how close everything was at this resort and the price. It was a small resort so you tended to make friends with other guests. I would go again, because I enjoyed the freedom of being downtown. It was easy to meet up with our Cuban friends and visit bars and restaurants outside the resortss.

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 Club Los Delfines  Cathy ~ Mississauga

July 2009

Arrival: April 11-18, 09
We arrived around 10:00pm. A little slow but staff was friendly. We were on vacation so we relaxed and chatted with the other tourists who were in line with us.

Our room was fine. It was fairly big. Two twin beds, a couple of night stands, two chairs and a desk/table. We had ample room to move around. The sink and closet were in a little alcove with a separate bathroom bathroom with roomy shower. Both the air conditioner and room safe were in working order and looked fairly new. We had a little balcony which I liked as I’m a smoker and my husband is not. The room was very, very clean. The first day our maid, Biorkes, left behind a welcome note in English, a one litre bottle of water and a vase of dried flowers. Everyday I left her a little note in my broken Spanish with a peso or two and some treats. Starting the second day not only did she clean our room, she hung and folded our clothes, towels etc and organized our footwear. Even though bottled water apparently was not included, she left a fresh bottle of water every day. It was the best maid service we have received in 20 years of travelling. We felt like we had hired a personal maid. Most days we had hot water but some it was lukewarm bordering on cold. We had a few ants behind out bathroom door; I just sprayed the area with Off every second day; problem solved. This kind of stuff doesn’t bother us. After all, we are in a developing country. If we expected to get what we have at home, we’d stay at home. And to be quite frank, I wish some of the whiny, complaining people we’ve met had done just that. Basically, go with the flow and chill out.

Restaurants and Bars:
This was our eight time to Cuba, our first to Varadero and compared to other places we’ve been in Cuba, especially Cienfuegos and Trinidad, we did not have a problem with the food or the service. My husband is a very good cook and is fussy. Typically, he loses weight when we travel down South. Well, this time he didn’t. We found the flavour of the food was more European vs. Cuban. Don’t get me wrong, it was not 5 star but there was definitely something available every meal we liked. I personally loved the eggs. I have never had eggs so fresh or flavourable. I had fried or boiled eggs for breakfast and any salad available with eggs for lunch and dinner. We didn’t really eat at the pool bar so we can’t say what it was like. For the most part we found the bartenders friendly and helpful. As my husband is a beer drinker and I only drank alcohol in the evenings, we had no problem. When on vacation I always tell the bartender to surprise me. Also all the bartenders we had spoke several languages – Spanish, Italian, French and English. We had no problem with communication.

Didn’t use the pool. The beach was excellent. The water was glorious. One of the best we’ve been on. Even though it was public, nobody bothered us. We spent every waking hour during the day on the beach. Lots of chairs; no need to go down early in the morning and stake your claim like other resorts we’ve been on. No problem getting shade either; more than enough palapas to go around. Also, as the resort is small, everything was at hand.

Activities on and off the Resort/Hotel:
Other than volleyball, didn’t really notice if any other activities available as we spend all our time on the beach. Nightly entertainment wasn’t the best but we met some lovely people and we made our own fun. A few of us did the Varadero double decker bus which is open on the top and stops at all the resorts and the market. You purchase a day pass and you can ride all day from 9:00am til 8:00pm. This was lovely and gave us a chance to see the "strip".

Other Comments:
Found that tips actually counted at this resort. We’ve been to many others where it didn’t seem to matter whether you tipped or not. Here at least if you tipped, it appeared they went that extra mile for you. We found out from one the bartenders that for 16 years this resort was exclusive to tourists from Italy. I think the reason our tips counted was that one bartender told us he had made more tips from the Canadians in 4 months than 16 years with the Italians. He said they loved the Canadians.

We had a great time and without a doubt we will go back again next April. For this time two weeks. Believe me, if you have never travelled to what I call the "real" Cuba, Varadero is luxury & modern in comparison.

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 Club Los Delfines  Dania ~ Toronto

February 2009

My arrival was pretty good. It was my second time to Varadero so I knew to expect. I didn’t like my room so I asked the front for exchange and they didn’t have any problem in doing so.The reception will hold your passport overnight, for what ever reason.

My first room was small, not pleasant and look just old. I was disappointed with the standards that I was promised and only few rooms that had bathtubs. Most rooms they have showers only. Most of the clients at Los Delfines are Italian and French. Very few Canadians. Most of them complained about no hot water which wasn’t my case. I knew that some hotels turn off the hot water over night so the hot water starts at 7:30-8 am.The rooms were kept clean at times how ever the maid was bit pushy. At one point I told her to come back (since I was sleeping) she was knocking the door every 15 minutes.

Restaurants and Bars
The restaurants were horrible. I would give them 2 stars or less. Nothing special and the service was pretty bad even though you tip them. Lots of people didn’t bother tipping after few times.The COFFEE was Horrible at the restaurant and not fresh and was only provided in the morning. If you wanted coffee you have to go to the bar where they make you a fresh one (which was great) ..The Bar had few good drinks but Mohitos were not alway available since the bartender had to provide his own mint.So sometimes there were Mohitos sometimes there were none, however they would do mix anything for you and they are generous with the alcohol amounts.

Beach was great.

Activities on and off the Resort/Hotel
It was too cold for activities. Night entertainment was not that great.

Other Comments I wouldn’t recommend this hotel for families or people who want to have a nice time. It is in the middle of the city and 2 min form Casa la Musica which is a great local club however if you want a relaxing vacation this is not resort for you. If you come go for Parting …that would be a cheap place to go..

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 Club Los Delfines  Jeannette ~ Ontario

January 2009

Arrival: Jan 3/09 to Jan 10/09
Checked in late at night. About 16 of us checking in. It went quickly

There are 3 sections. The two section on either side of the pool are great. These are the newest. The other two sections, not so good.

Restaurants and Bars:
Food not bad for a 3*. They tried. The hotdogs, hamburgers, pizza and potato chips were decent at pool bar from 10 am to 5 pm.

Beach was faboulous. For a small resort (100 rooms) it was beautiful. The staff was wonderful.

Other Comments: If the banker is a man. Watch out. I would go to this resort again. The four of us (age 45 – 68) had a great time. The flea market is within walking distance. There were plenty of chairs/longes everywhere.

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