Old Reviews – Occidental Allegro Nuevo Vallarta

  Occidental Allegro Neuvo Vallarta   Craig ~Saskatchewan

October 2009

Arrival: March 2009
We travelled in the midday from Edmonton and landed in Mexico around 10:30 pm. A quick entry through customs and we were hoarded by salesman trying to sell timeshares, you have to be firm with them "NO". We had a very short 10 minute or so bus ride to the airport, and check-in at the resort was short and had no problems, other than a couple of people from our group got sidetracked by the lobby side bar.

The rooms seemed damp at first, but warmed very soon. The were not a great view, but were cleaned very well everyday. We made sure to leave a small monetary tip everyday for exceptional service. Each room had a safe, for our valuables, passports etc. Wheelchair accesible rooms for my mom , allowed her a great holiday as well.

Restaurants and Bars:
This was one of our main concerns as we were travelling with our 15 yr old son who is a diabetic. Much to our delight , getting enough carbs into him was not an issue. We had super waiters at each and every meal, never allowing our drinks to fall below half. Again the reataurants and bars were all wheelchair accessible.

The beach and pool area was neat and tidy at all times. The pool chairs had to be reserved each morning by about 9 or 10 because they would fill up very quick. The poolside bar was always busy, but never had to wait too long for a drink.

Activities on and off the Resort/Hotel:
Daily resort activities for all, included ping pong , pool bingo, pool and beach volleyball, trivia, dancing etc. They had a dance troupe from across Mexico who entertained the pool patrons by day and held a different nightly stage show each night. Be careful not to sit too close to the front or the dance troupe will bring you up and be part of the show, which is a lot of laughs.We did manage to get in 2 days of fishing on the Bay of Banderas , and our captain of the charter, picked us up across the street from the resort in the marina. Also our catch was filetted for us and we brought it to the resort and the kitchen staff cooked it for us. We fed all 8 in our group and a family of 4 we met also got to try the fish.

Other Comments:
Overall, i would reccommend this resort and area of Mexico to visit, We travelled when the Mexican drug cartels were creating havoc all around the country, but it definately was NOT AN ISSUE at anytime during our stay as security was heavy. A short ten minute cab to the markets, and street side bars in Old town, brings you to the heart of Peurto Vallarta. One thing i would reccommend is to MAKE SURE YOU DISCUSS HOW MUCH YOUR TAXI RIDE IS BEFORE GOING ON THE ROAD, and DO NOT ACCEPT THE FIRST PRICE FOR SOUVENIRS, ETC. YOU CAN BARTER WITH ALL THE VENDORS, PROBABLY 40% CHEAPER THAN WHAT THEY ARE ASKING …….HAVE A GREAT HOLIDAY

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  Occidental Allegro Nuevo Vallarta   Pat and Marge

March 2008

Just returned from a fabulous 1 week vacation at The Occidental Allegro Nuevo Vallarta Hotel. Flew direct from Winnipeg via Signature Vacations (Skyservice) Had breakfast and entertainment on board. Actually landed in Puerto Vallarta about ½ hour ahead of schedule. Luggage was waiting for us when we got to the conveyor belt. We did wait 30-45 minutes for 14 people who never did make the bus going to the resorts. They are probably still in the airport, listening to the time-share people LOL. I think there should be an announcement on the plane, warning newbies.

Arrived at the resort to be greeted by the Occidental Rep (Sheena) who escorted us to check-in. There we were told “Welcome Home”. I thought that was a nice touch.

Three days before we left home, I had emailed the resort and requested a king-size bed, if possible. We were thrilled to open the door to our room and see a huge bed and an ocean view. The room safe is free. There was an iron and ironing board and a coffee maker in the room. It was spotless.

Our room was very cold upon arrival, but Sheena told us to go to the front desk and ask for another blanket. Within 10 minutes, housekeeping was at the door with extra blankets. The first time we used the shower, the pressure was low and there was no cold water. Again, within less than ½ hour it was repaired.

Met the General Manager at his cocktail party in the lobby one evening. What a clever man. His theory is to tell him what you don’t like, and he will try to resolve it. He wants everyone to have a good time for their money. It is better than stomping about mad, and bad-mouthing the resort when you get home. His staff are absolutely terrific and Happy. Working for such a nice man, I can see why. Everyday at 3:00 they all gather around the pool and do the “Hasta la Vista” welcome to everyone. Nice for us, a break for them.

The food was fabulous. (Gained 6 lbs) and the drinks were NOT watered down. Saw several people who were proof of that. LOL The entertainment at night was great. One evening it was a professional dance troupe, but the rest of the time it was the animation team. They do an excellent job.

We did participate in water aerobics, and played volleyball in the pool. Won a tee-shirt at Bingo. Played trivia around the pool. There is also beach volleyball, badminton, horse-shoes, tennis, basketball, Bocchi, Croquet, shuffleboard, a huge chess set, ping-pong, bicycles, dance lessons, Spanish lessons, cooking lessons, kareoke and a mini disco.

We went to the Mexican a la carte restaurant one evening, which we enjoyed, but preferred the buffet. Loved the omelet/egg station, and the gentleman making fresh pancakes and waffles. Every evening there was a different theme (Mexican, Oriental, Italian, International etc) Didn’t try the Italian a la carte, but gave that voucher away to someone who raved about it and was thrilled to be able to go again. Snack bar had burgers, hotdogs French fries etc

We took the bus to Puerto Vallarta one day and had to transfer at Wal-Mart. WOW – is that a Wal-Mart!!! Bought our souvenirs there. It has a full grocery store, appliances, liquor and everything else you could possibly imagine. Then continued downtown and walked along The Malecon into Old PV. Were lucky enough to go inside Our Lady of Guadalupe church just before it was being closed for the day.

Also did the Yelapa/Majahuitas snorkelling tour by catamaran. Loved the partying on board, but was a little disappointed at the lack of beach/kayak time. We had 6 dolphins leading the way, right at the front of the catamaran. Then another day we did the Canopy/Zip-line tour. It was so much fun. We went by jeep into the Sierra Madre Mountians and zipped from tree platform to tree platform, in all about 1 ½ miles of lines.

Flight back was early again, even though we had to stop at Mazatlan first. Again supper and entertainment onboard.

There is The Paradise Mall across the street from the resort, where you can use Internet services. There is a laundromat and grocery store, as well as Domino’s Pizza, McDonald’s and Subway.

Loved it, loved it, loved it. Would go again in a heartbeat, and HIGHLY recommend it to anyone. There were all ages there and never heard a complaint from anyone. Met people who had been to neighbouring resorts and said there was no comparison, and some of the others were 5 star.

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  Occidental Allegro Nuevo Vallarta   mjmrfc

February 2008

A 4 star hotel with 5 ***** service.

On arrival we were shown our rooms, nothing exciting there just standard hotel rooms which were very clean and comfortable. Our room had a view over the shuffleboard area and was very quiet at night. NOTE: if you go to sleep early do not get a ocean view room because the shows are loud on that side but are over by about 10 pm.

The grounds were immaculate, always getting groomed. If you take the time to walk around the grounds you’ll see cactus, banana trees and bushes in shapes of dogs, turtles and Mickey Mouse.

Pool was descent and you always had plenty of space to swim. (Even at 2 pm I was the only one in the pool).

Beach was gorgeous… literally golden sand, even in the ocean it look like there was gold dust floating in the water. NOTE: The ocean depth is very gradual, no big dip or drop. Great for kids and novice swimmers too. The other side of PV we noticed that there is a big drop 2 feet into the water, just keep that in mind. I see that nobody really talks about this. One morning we did see dolphins and whales from the beach, right in front of the hotel so keep your eyes peeled.

The hotel offers a staff of "entertainers". The FUN CLUB which even if you go there alone will play anything you want with them from Ping-Pong to dominoes to the giant chess board. These people also do the shows at night. We saw 2…Grease and and barrage of stage shows in one, the Lion King, West side story , the spider woman, 42nd street etc. These were excellent and the costumes out of this world.

There is security all over the hotel, they are friendly and we never saw one problem… from the lobby to the beach. The beach is federally owned, so you’ll get people coming up to you to sell you anything but a polite "No Gratis" and they will leave you alone. They do not get in your face or anything like that, their just trying to make a living, but if your up by the pool there not allowed in there.

When you get to the airport remember to walk through 2 doors, through the time share operators, it will look like airport counters if you just go through the one. Keep walking until you see people with tour signs, that’s who you look for.

The age variations were huge. From 1 to 90. It’s a bit of an older crowd (no offense) average age about 45 to 55. There were all sorts of age ranges. Maybe closer to spring break there could be a younger crowd.

The food was great!! A different theme every night and if you did not like something there was always something else there. The main restaurant is open at the edges to the elements. My wife hates birds and there are a few at breakfast only. The waiter offered us to make a table in the Italian restaurant for us so she would not see them. I ate the salads, the beef, the chicken and the fish, along with everything else, and found everything delicious… how do I say this… We were regular the whole week… wink wink, no problems and no need for the Pink Stuff.

Weather was great… 28 degrees everyday, no clouds, no rain just sun.. at night cooler around 19 to 22 degrees, some people wore

sweaters but it really didn’t matter to us.

We going again next year same time……….. btw take the tour to the falls see Hector by the Beach Bar (LOVED IT)

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Occidental Allegro Nuevo Vallarta Linda and Steve ~ Iqaluit Nunavut

ecember 2005

Our Arrival:
Our flight from Toronto to Puerto Vallarta arrived at 1:30 p.m. At the airport we got ‘caught’ by promoters of time shares, however once wrangling away from these heavy hitters we found our SunQuest rep who directed us onto the awaiting bus to our resort. (Airport tip…once you pick up your luggage, continue on outside to the buses and taxis….or be bombarded with timeshare reps trying to offer you deals)

The Occidental Allegro is located in Nuevo Vallarta a short drive from the airport and is situated in an access controlled resort area. The Paradise Village resort area includes a number of beach front hotels, a marina, dolphin pools, a night club, and shopping center with 2 internet cafes.

Our room was on the 5th floor and had a full ocean view, which we had requested. The room was great. It was spacious and very clean. There were no balconies though (pity), however the windows opened to allow us beautiful views of the Pacific Ocean and evening sunsets. The sunsets at 6:30 were utterly fantastic with a red and yellow glow almost every evening. During our nights you could hear the rushing waves of the Pacific bolstering onto the beach.

The hotel grounds were nice. Lawns were kept trim. The resort itself was not large (292 rooms), however the resort, pool and activities areas were all well kept and well laid out.

The pool was average size. Lounge chairs were available each morning however they were all reserved by 9 -10 or so.

The beach is on Banderas Bay with beautiful views of the Pacific. The beach was long with light brown sand. No rocks. Constant waves from the Pacific were strong yet fun. The 2 weeks we were at the resort the water was not very clear, however apparently a month before, the waters were a clear blue but due to the weather and tide patterns seaweed and grass had rolled in. Very few shells on the beach. (A beach that we visited near the Palladium Vallarta resort was very clear with light blue water.) We were up each morning early though to reserve our towel on our beach chair, as the front row of lounge chairs were picked up early.

No issues with bugs. (We had a bug free trip)

The resort had 3 restaurants. The Buffet was great. We ate there every day. Service was “excellento”. “Havier” was our server most days. He treated us very well, always cheerful, fun, remembered what we drank, and remembered our favorite seats. The resort also had an Italian dining room and a Mexican/beach restaurant. We were given 4 tickets to reserve seating at the Italian and Mexican….however as our time was running out we only were able to take in the Italian nights. Very good though. Each evening from 10 to very late, the beach restaurant was open for fried chicken, pizza, etc.

The resort had two bars, a lobby bar and a beach bar. The beach bar was open by 10AM and stayed open late. The lobby bar I believe opened at 4pm.

Staff and Service:
The service was excellent. I mean this. All staff were friendly and some remembered our names.

There were a few activities by the pool each day such as water volleyball, dancing and water aerobics. At 3:00 each afternoon many of the staff came out to the pool area and participated in the staff appreciation event.

Lots to do in PV. We used our tour rep to do all of our organized excursions. However we did take the local bus into PV to look around on our own and to sight see. There were lots to see and do in PV. During our two weeks we were able to take in the following: snorkeling, scuba diving, whale watching, Latin dancing, a night of bar hopping, and an evening at the bull fights. In addition we spent many afternoons just on the beach and one hour with a private swim with sea lions. Vallarta Adventures offered many tours and excursions. They have a web site which was useful in our planning for the PV area. For $35US I was able to have a 90 minute scuba lesson and assisted dive.

The Paradise Village mall was a 3 minute walk away from the hotel and had jewelry, souvenir, t-shirt and fast food stores, as well as a grocery store and a laundry mat. Time share sellers were everywhere. On the beach there were two beach huts that sold shirts, hats and jewelry.

The timeshare venders are at the airport and at the hotel. So you need to give them a firm No. Weather in PV in December is hot from about 10am to 6PM and a little cooler in the evening, so a sweater is handy. For the morning boat excursions in the bay, it is downright cold, so a flannel jacket is handy.

Summary: We had a great time and came home with no complaints! The planes, well you know… Skyservice…more leg room, better food, etc. would have been nice. Our plane was late arriving in PV however the airport was comfortable with lots of shops and restaurants. This is one resort well worth returning to again.

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Occidental Allegro Nuevo Vallarta John ~ Toronto

March 2005

We recently returned from Allegro Nuovo Vallarta in Feb 2005. We were travelling with two young children – a 3 year old and a 1 year old.

Overall the hotel was quite nice. The service was good, the staff friendly and helpful. We were provided with a crib on request. It was suitable but, keep in mind that the cribs do not have bumper pads so you have to use blankets and towels to make them. The staff were great with the kids. They warmed up jarred food that we had brought from home and filled our baby bottles with cold or warm milk throughout the day.

The buffet food was quite good (7 out of 10 rating). Breakfast was the best meal – lots of variety. Lunch and dinner were fine but, as with all, all-inclusive hotels, you get a bit tired of the food by the end of the week. The variety for children is a bit limited. They had vegetables but it always comprised of carrots, broccoli and cauliflower (not the best selection for kids). They didn’t really have a lot of ‘kid friendly’ meals such as grilled cheese, chicken fingers, soups, etc. If you are planning to attend any of the al la carte dinners, book early in the week as they fill up quickly (especially the Italian restaurant).

The rooms were clean and the entertainment was very good – we watched the show every night. The pool was nice but, didn’t offer anything spectacular. They didn’t have a pool bar or any slides/fountains. The one pet peeve I had was that you couldn’t bring food around the pool or on the beach so you always had to eat at the restaurants (not the easiest thing to do with kids).

The beach was nice – always enough lounge chairs available and nicely groomed sand. Overall I thought that the Allegro was nice, not spectacular, but for the price, I would definitely return. There were a few other hotels along the same strip that appealed to us more which I think we will explore the next time we visit the area.

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Occidental Allegro Nuevo Vallarta Dan

March 2005

We went the the Occidental in February of 05 and I had NO negatives. Better yet – no neutrals, all positives. Let’s start with the people. Pretty much everyone we encountered was actively nice. Resort staff were all professional and personable. Hard working and interactive – or as reserved as you are. This was an all-inclusive but looking back I now feel I should have tipped them way more than I did as they gave us service and attitude you’d expect AFTER a big tip. And NEVER did I get the feeling of an expectation of gratuities.

There were enough chairs on the beach and your stuff was safe while you were swimming or walking. No panhandlers. I think the beach merchants all work for the hotels. They did not press anything. Totally passive and we bought stuff because they were so low pressure.

The room was clean. Everything worked. Food was very good – I loved the fish dishes and the ribs and beans and.. and.. and – I lost four pounds because I ate lots of fabulous protein and no snacks. However, the snack place was also good with its made-to-order fast food and munchies. (OK – I went there one time). If you’re a tea totaller – bring your own tea. I brought lose tea makings and the staff brought me hot water, joked about it. In two days they knew to bring it for me before I asked.

They have a wall FULL of thank you letters from happy customers naming staff by name. I agreed with all the ones I read.

We were told in advance that it would be fine if we booked our adventure tours at the hotel and they were so right. We did whale watching/snorkeling and a trip into the hills. They were totally wonderful and exciting and informative and I’d do them both again.

We did the 30 minute bus trip into Puerto Vallarta and it was an adventure unto itself. This is NOT a North American place. Colourful. Well used. Alive. I liked it and felt safe. Locals in town held the bus for us. It was the last one and we would have missed it. Stuff like that makes an impression. I could have shopped up a storm in town had I a mind. Jewelry was fantastic and cheap (I thought). If you want a good deal (on anything) just keep looking at it, and looking and looking and the price will come down. I didn’t know the rules and did not want to give any low-ball offers so… maybe I paid more than I could have but I never felt ripped off. But next time maybe I’ll barter. I bet if done with respect it’s fun.

The resort is close to a small modern plaza with its bank machine (all you need), restaurants and shops and 2 internet places.

This was my first winter/resort vacation ever and I got everything I wanted. Safety, good food, fabulous service, adventure – and one neato bonus. During the beach bar-b-q we were sitting with a bunch of people and found out about the turtle hatchery 10 minutes walk down the beach. They give you little baby turtles to release at night. It was totally cool.

Between the resort and the adventure tours I gave our holiday a 125 out of 100. But then, I’m an exuberant guy.

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