This is our 3rd trip in 2 years and we were lucky enough to experience the Paradisus Varadero’s brand new Royal Service. I reviewed the main resort previously; this review is largely specific to the new Royal Service. Butler service
The PV has chosen their most experienced, charming and multi-lingual staff for the Royal Service. They bent over backward to make our stay great. Extensive room service is available 24 hours a day.
Your Arrival: Once again, the best staff have been assigned to Royal Service. Check in, check out, questions, etc. were all handled very quickly and easily.
The entire reception, lobby, etc. is air conditioned and therefore mosquito-free if that’s a concern for you. We didn’t encounter many mosquitos this trip but have on trips in the summer. There’s a nice little lounge area with a decent pool table for a lazy end to a long, hot day!
Rooms: Most of the villas have 2 suites upstairs and 2 downstairs. Ours was downstairs and had a private patio with table, chairs and a lounge/sofa. The bedroom-sitting area is attractive and large, and has a couch, 2 armchairs and a coffee table, flat screen TV, built-in bar fridge (fully stocked) and picture windows/doors out onto the patio. Full water view. The king-size bed is more comfortable than the usual PV beds; still not luxurious but a definite improvement. There is a pillow menu, from which you can choose various shapes and fills. We tried several – lots of fun! Large walk-in closet with lots of hanging and drawer space and a safe. Bathroom – yes, it rates its own review!
The bathroom is as wide as the bedroom, with a large spa-bath. There are various aromatherapy products for the bath and your butler will actually come and draw your personally-selected bath for you. I didn’t avail myself of this, but if you’re into that kind of service, have a blast! There are “his” and “hers” counters, each with a sink, large mirror, lots of counter space. Between the 2 counters is the door to your private Roman courtyard with a latticed roof for semi-shade and privacy, little palm tree, gardens and a path down the middle to the outdoor shower in the tiled wall. WOW! Gorgeous! I couldn’t get enough of standing in the warm Cuban air while showering. It was a very clean vacation!
Restaurants and Bars: Pool bar Has its own mint patch for freshly-made mojitos! Really great service unless there is a large group of guests on hand, in which case they need more backup. Private restaurant Excellent food, excellent service for breakfast, lunch and dinner. This is the closest to really fine dining that we have encountered in Cuba – we have always enjoyed the food in the main resort but this is a step up! There are lots of choices of meat, fish and vegetarian dishes, as well as soups, desserts, etc. Lobby bar
Air conditioned and therefore mosquito-free if that’s a concern for you. We didn’t encounter many mosquitos this trip but have on trips later in the summer. The 24-hour lobby bar is small and not many people used it – but we enjoyed getting an early morning tea or a drink after the show. If you’re looking for more action, head over to the main resort’s lobby or disco. You can always ask for a ride in one of the little guest transports.
The lovely private pool is surrounded by lots of those big, square palapas with mattresses, bolsters and room for 2 or more. Curtains tie up for sun or hang down for shade. Also very comfortable lounge chairs. It was marvelous to have the option of this (usually) quiet pool in the Royal Service, or the bigger pools with more going on in the main resort.
Activities on and off the Resort/Hotel:
Spa and gym: A gorgeous, full-service 5* spa and fully-equipped gym are now available.
The rest of the resort: Well, we wouldn’t be back again if we didn’t love the place! Check out the newer reviews for more info on the fabulous beach, lovely grounds, great restaurants, big pools and friendly staff!