I am pretty easy going, but I have to blow the whistle on this place. My wife and I have been married for 6 years, both in our early 30’s and easy to please. We go to the Caribbean two times per year, for the last 8 years, and have Secrets, Barcelo, Hilton, many more- to compare to. This place was extremely disappointing and so were the other Sandals locations on the island; there is a free shuttle to the other two resorts. We spent $6,000 (most of our great vacations have been around $4,000) for the worst food and only a pool to sit by….you cannot enter the ocean, it is so rough that one woman had to be rescued from almost drowning. My wife had a "garage sale" from a wave while trying to get off a jetskii and lost her glasses and headband and spent the next few hours getting out water and sand, which is a little funny, but none the less-dangerous. It was a scary moment because we are talking about an instant 8 foot break on top of you. Sandals is a powerful brand with a good marketing campaign in the USA, and I have to say that I was saddened to see all the newlyweds spending the money from wedding gifts at a resort that only has two kinds of fruit, and labels itself "all inclusive." i eat more fresh fruit in -20F in Northern Wisconsin than this place had to offer. Apparently all inclusive means guests pay for your snacks, most activities, your wine, your Internet, your hygiene products, your beer (in most rooms), and there is no "top shelf as advertised. No Capt’n, no Grey Goose, no Grand M, nothing. I did complain and one front desk woman laughed in my face, I guess that is because I did not yell and scream like the other guest I saw who were having similar experiences. I got home today and I have a Sandals vacation booked in Jamaica for May, after this review next on my agenda is to change it to a different resort chain.
Most of the resort patrons were newlyweds, many out of the USA for the first time and spending up to two weeks in this dump, please vote with your wallet, the resorts are nothing like the Ads they place on TV. St Lucia is a beautiful island and if you go a few pages into google there are so many beautiful resorts and sandy beaches (we took a private, local sailboat, nothing to do with Sandals, so I saw what I missed) that if you look around a bit you will get a great deal in paradise. Just not at Sandals.
Room Number:
133
Room Block:
Premium
Arrival:
Jan26th, 2011
Restaurants and Bars:
Poor……all of them.
Beach/Pools/Grounds: Beach-Poor
Pool- Way to cold
Activities on and off the Resort/Hotel:
Go Private, skip Sandals "deals"