Overall this resort was very good. the staff were extremely friendly and attentive. We did not have any problems with our stay here and would recommend this resort to anyone. The couples spa package was excellent. We truly enjoyed our vacation and would go to this resort again.
Arrived on Jan 30/10. 45 minute bus ride from the Cancun airport to the hotel. Met at the hotel front door with a cool cloth to wipe ourselves down after a long trip and a glass of champayne to wash down any travelling dust. A great way to start a vacation
We had a garden view junior suite (all suites are located on the ground floor). I would recommend the garden view as opposed to the ocean view if you like quiet time on your patio. A number of small animals will come out in the early morning and at dusk. They are friendly and looking for treats.
Restaurants and Bars:
We tried all the restaurants and bars, all of which had excellent food and premium brand name products.
The staff keep the pool and beach areas clean and tidy. All the cushions from the lounge chairs are taken in nightly and cleaned, returned to the chairs by early morning.
Activities on and off the Resort/Hotel:
Many available excursions. We did the chicken itza tour, shopping trip to Cancun and to Playa Del Carmen. The nightly entertainment on the resort was usually very good.
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