Tropicoco Reviews – Cuba Hotels – Tropicoco

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Ave. Sur y Las Terrazas, Playa Santa María del Mar. Ciudad de La Habana
(East Havana Beaches)

"Hello, after all this is a two star hotel"
Posted by: Mike on Dec 8, 2014
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NEVER STAY IN THIS HOTEL/STAY 4 NIGHTS,HORRIBEL SERVICE,EMPLOYEES GIVE U ACTITUD AND BAD ANSEWER IF U ASK,HORRIBEL FOOD AND CAME BACK TO US WITH INFECTION AND WAS ADMITED IN A HOSPITAL FOR 4 DAYS WITH FEVER AND INFECTION

Rooms:
BAD CLEANING IN THE ROOM

Restaurants and Bars:
HORRIBEL

Beach/Pools/Grounds:
HORRIBEL

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This hotel displayed everything that could possibly go wrong in a vacation; I was horrified and will never make the mistake of coming back here again. This was an awkward trip for me and I wish I had better information before embarking on this trip. The whole trip just annoyed me and to crown it all, it was my first time in Cuba. The staff actually tried to make the whole thing better by giving a warm welcome but that’s about the only good thing I encountered at the hotel. The elevators are not working and have probably been like that for a long time. It was horrifying because I thought this was an all inclusive package and had I known, I would have probably just gone to a bed and breakfast where I know I would have gotten better care because I wanted this holiday to be magnificent for me. Room service was a no and zero percent plus I feel like the only members of the staff that was nice were those at the reception. The room smelled like it hasn’t been aired and the sheets smelled funny too. In as much as Cuba is a great city, this was a terrible choice for a hotel and I am not trying to give bad reviews to this hotel but I am saying exactly how it happened. It’s kind of dirty, poor room and customer service overall, food was bad and tasteless with poor options, I’m not going to risk it again,

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It is funny reading the reviews below were people talk about no room service. This is a true good two star hotel, please but please do not compare this to a high end hotel. If you are cheap enough because you can t afford a five star don not spoil it for us complaining about a hotel like this. This place a great for the price you pay, the beach is wonderful, the city is amazing and the staff are all five stars, trust me and just go!

Room Number:
506

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