Excellent,we stayed at the Tryp cayo coco for 2 wks,June 2-16 2008.from Montreal .Nice short flight..arivial and customs quick. your rep & bus ready to go.Check in was fine.smooth.Yes VIP go to customer service office and have quick service! but reception desk was good! Bell boy was ready to take you to your room…we were 1271 top floor…..but I wanted block 10 near small pool….no problem madame tomorrow….and yes had no problem.(1039)…just ask and you recieve. The guest sevice here is awsome!!
Tryp Cayo Coco: Excellent,we stayed at the Tryp cayo coco for 2 wks,June 2-16 2008.from Montreal .Nice short flight..arivial and customs quick. your rep & bus ready to go.Check in was fine.smooth.Yes VIP go to customer service office and have quick service! but reception desk was good! Bell boy was ready to take you to your room…we were 1271 top floor…..but I wanted block 10 near small pool….no problem madame tomorrow….and yes had no problem.(1039)…just ask and you recieve. The guest sevice here is awsome!! The la la carte are delicious..you can choose 4 per stay…..but if you want more just ask…they are not always open every night…perhaps low season?? the rooms are all the same….they have clean bedding and towels….we never experience this musty smell and we were in two rooms..nice large glass doors on a good size balcony.2 double bed put together,big closet large desk area with a 12 in t.v. CCN,BBC.HBO,and another movie channel..seperate area with sink and mirror & hairdryer…the bathroom itself is a bit outdated but clean.yes once in awile they did have a rust stain……but the towels were large beach towels and if you left them on the floor they would be changed daily,,,the sheets were not changed every day but every other day….Water was plenty…hot and shower was powerful. not all bathroom have a window so this could explain the dark spots on the ceiling ,,,some complained about.We had a problem with the flush and called they said they would sent someone right away!!! well no shit in 3 mins …they were on the door….i was shocked ! Every employee was quick and polite….we left a tip each morning and another in our frig…and it was full of beer and soda…and i believe at one time we had 5 -l litre bottle of water at a time.we did not have the vip service …so we had to exchange our beach towels ourselves each day…..what a pitty!!!! the one thing that was odd…you gave a 20 peco deposit on your beach towels on the reception,,,,and it is return to you on your departure!!!! This was the difference between VIP..no deposit) whatever! activites…..so many things do book…we did not book out boat tour with our rep….we book though another rep cuban tours…save ourselves $10.00 they all seat in the same area,offer the same tours and perhaps more…shop around…. the spa down the road…wow….$49.00-69.00 for all that,,,,,that cost aleast $ 200.00 at home… Plenty of bars…plenty to drink!!! the buffet was good,,,lots of choices,bacon and leg of ham every morning,eggs of your choice….even champage was available,,,,fresh juice……the selection of breads & rolls…No one should complain about the food….something for everyone,,,just look! the beach is beautiful,alittle norrow at high tide in the morning but not for long ,,you can walk for miles,,,,and walk out in the water on the soft sand…no coral ….just wonderful…even a bartender on the beach!!!!
we meet serveral people to keep coming back…20-30 times over the past years,,,,,now i know why!!!!! we look at the Blau,NH krytal and sol cayo coco,,,i would choose the tryp over the other!!! well happy travels and any questions ,,,just ask