I stayed at the Grand Palladium Palace in Punta Cana for two weeks. The customer service is the best and the staff will go out of there way to make your vacation enjoyable. The room was always clean and refreshing. The food was fantastic in all of the buffets, restaurants,and al la cartes. I also enjoyed the food selection at the 24 hour sports bar. The sports bar served pizza, fries, wings,hotdogs, hamburgers,and salad 24 hours a day. I also really enjoyed the snack bar located on the beach.The pools were always clean, and the gardeners always kept the green grass and vegetation manicured. I truly enjoyed my vacation there and I have not one complaint. I highly recommend it as a five star resort. Please take the time to say hi to all the staff and you will soon realize that they are there to make your vacation the best vacation possible in the Dominican Republic. I especially enoyed the staff at the Palace lobby. Thanks Franklin and Fernellis for making this the best vacation ever.
Arrival at the resort was nice and refreshing. The waitress offered us a ice cold non alcoholic drink while we waited to get checked in.Checkin was very fast and efficient. The staff was friendly and spoke very well english. We were issued our room cards after we filled out some documents. The bell boy took our luggage and showed us to our room. When we got to our room the bell boy opened the door for us and turned on the lights and air conditioner. He said welcome to Punta Cana and enjoy your stay.
We stayed in room 9206 which is real close to the beach. The room was very clean and smelled very nice. The bathroom had a nice shower with lots of hot water and pressure. There was also a jacuzzi in the main room away from the bathroom which was nice. The maid cleaned the room everyday and left clean sheets, towels, face clothes and pillows. The room was extremely clean and smelled nice evryday we returned back from the beach.The air conditioner was excellent, infact we turned it off at night cause the room was like a ice box. the tv was nice and had a good selection of channels which included french, spanish, german,and english.
Restaurants and Bars:
we tried all the restaurants and enjoyed the buffets mostly. there was a wide range of foods available and the food was very hot and well displayed.each night has a different theme sucj as italian, mexican, american, dominican and so on. there are 3 main buffets with air conditioning. there is also 8 ala carte restaurants. thre is also a snack bar located on the beach which is opened everyday. the snackbar serves chicken wings, hamburgers, hot dogs, snadiches, pop and coffee. there is also a 24 hour sports bar where you can also eat chicken wings, pizza, hot dogs, frnch fries, onion rings. the food is awesum.you can also get soft ice cream, pop corn and alcohol drinks at the sports bar.
the beach is beautiful with pure white sand as far as the eye can see. there was tons of loungers on the beach and no shortage of beach space. the best spots with the cabanas were usually gone early morning so if you want a perfect spot with a cabana you have to get up early in the morning, but other than that we had no problem ever finding a spot on the beach.
Activities on and off the Resort/Hotel:
the resort has tons of activities during the day time with pop animation teams all over the resort. there is also nightly shows that start 10pm and usually get over around 1130 or so. there is also a disco and a casino. there are always music, bands, and singers in each of the lobbies each evening.and never a shortage of bars.
this is the best resort in Punta Cana, I have been to lots of them and this resort is definately the best bang for your buck. there are tons of restaurants to choose from and lots of activities. you will not regret coming to this resort. the staff are so friendly and go out of there way to say hello and to help you.