Iberostar Grand Hotel Trinidad Reviews – Cuba Hotels – Iberostar Grand Hotel Trinidad

Iberostar Grand Hotel Trinidad  

Calle José Martí y Lino Pérez, Trinidad, Sancti Spiritus, Cuba

"Noisy"
Posted by: dominique on Apr 25, 2012
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We have been asked more money because of a delay of 1h and 50 minute in the check out. Never happened to me in any hotel of the world. And I travel a lot. Also receptionist were very aggessive and unpleasant. I feel not happy with iberostar and have doubt if using again it in the future. Asked me 10 cuc per hour more when I spent 600 cuc for 2 nights is out of nay commercial logic and it’s offensive.

Furthermore the doorman said the wheel of our car was damaged. He said he would take care of it. after 20 mintues he gave me the key back saying the tyre was repaired. After a few hours it went down again. He had just inflated it and not reapired. and asked 10 CUC for it. Is this a 4 stars hotel or a bunch of bandit ?

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Fantatastic Service, Desk staff is really helpful and speaks even French ! Thank you Leo for your tremendous help.
Very good buffet breakfast, excellent room service. Only bad point: lousy coffee. But I do recommend the Hotel as probably one of the best in whole Cuba !

Room Number:
112

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When you book only one night they put you on the front rooms which are extremely noisy.
peoploe yell in the street until 2 PM and there is no double windows

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