On our arrival, we were met by the staff! They were over booked, and upgraded us immediately to Diamond Club. The rooms are amazingly clean, the resort is awesome. There is nothing that the staff here will not do for you, to keep you happy. Yes some of you may be picky on food, but it is what it is in Cuba, and if you are looking for food with lots of spices, well bring them with you. There is never not something on the buffet, that one could not fill up on. I personally dont have a problem with the food in Cuba, and this resort has lots of it. Please remember that when you come to Cuba, that they appreciate all that you can leave them, they dont beg for it, but certainy when you leave clothing, old shoes, hats etc, they are very appreciative of it. Remember how lucky we are, and how unfortunate these countries are. Also when leaving things, remember the entertainment staff, whom we all forget about. The bartenders, the maids, the waiters and watresses are always remembered. I have nothing but good things to say about this resort, and look forward to returning in Sept/2012.
Arrival:
be patient
Rooms:
no complaints excellent
Restaurants and Bars:
excellent all of them
Beach/Pools/Grounds:
the best beach ever seen in mexico, cuba, dominican
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