Arrival: March 20 – 27 We recently had another great week at Sol Cayo Largo. This was a return visit and we were not disappointed. We flew Skyservice from Toronto and had the best flight experience with them than ever before. We took medical supplies from Not Just Tourists and had been sent a waiver form Skyservice for 15kg to cover the two bags. Check in was smooth and efficient. On arrival at the airport, Cuban officials asked for one of the med bags to be opened. We complied, showed the paperwork and all was well. We took a "taxi bus" to the hotel, 2 pesos each, and arrived before the busload of other guests. Although we did not get the room we had requested months ago, we were settled into another oceanview room within 30 minutes. (More on this at the end).
Resort comments
All workers were helpful and friendly. They were appreciative of the gifts we handed out. The room was very comfortable, with clean towels supplied daily. Oceanview rooms have coffee makers and we took a glass of milk from the dining room at breakfast and kept it in the mini fridge. The food was plentiful and varied, and we had no complaints. At home, we eat carefully prepared, healthy food and take great pleasure in eating well – we have never been hungry on Cayo Largo. We did not eat at the a la carte restaurant as we were happy with buffet choices. Drinks were good, with lots of options. We used small Bubba mugs so were able to cut down a bit on waste. The beach to the bottom of the boardwalk was often almost washed away at times, but there was still enough for one chair. To the west, the beach widened and people were able to group chairs, rather than placing side by each. Umbrellas were handed out with the first beach towel and were ours until check out. There were lots of chairs all week long. We took the NJT bags to the physician on site and he accepted them on behalf of the clinic and filled in the required paperwork. We would do this again and urge others to consider being not just tourists.
Back to the room change. When we spoke to the "front desk" people and explained that we had requested a specific room, and we did pursue this politely and respectfully, we were told that we could next day be moved to a room beside the one we had wanted. This was fine, since the first one had a very obstructed ocean view. I am really not sure if the MAS number helped. It did allow us a later check out as apparently it guarantees one based on availability. To sum up, a week at Sol was relaxing and we look forward to our next visit. I hope this review is helpful and addresses some questions that readers may have.
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