We just spent 5 nights in Havana at the Telegrafo, and I would not particularly recommend it. We felt that the room rates were far too high for the condition of the hotel. I would have much preferred to have stayed the the Hotel Parque Central or the Saratoga which are both close by. We ended up hanging out in the lobby of the Parque Central quite a bit – it is beautiful and they have wifi. The Telegrafo just has a computer in its rather oddly decorated the lobby, and it always seems to be in use. The outside of the hotel is freshly painted, but inside things are tired. The floor or the elevator is spongy, and the carpets in the hallways are worn and stained.
Check in was uneventful, but we were not offered any assistance getting our luggage up to the room.
The room was very clean and in good condition. We booked a room overlooking the interior courtyard because we had read that it could be noisy having a room overlooking the street. While the room WAS quiet, we found it stuffy (the interior courtyard is covered.) Also, during the first few days it seemed like we were getting an exhaust smell in our room. I mentioned it at the front desk, and they must have done something because I didn’t notice it after that.
Restaurants and Bars:
We did not enjoy the buffet breakfasts that were included in the room price. Once you check in with the person at the door to give your room number, you are on your own. Noone gives you any orientation or even offers you a cup of coffee – you have to find it yourself. It appeared that the food in the buffet was put out first thing in the morning and never refreshed. Some mornings it was very picked over, and there were flies flying around the fruit. One day we witnessed the man cooking the eggs coughing into his hands and then continuing cooking. A few minutes later he was over at the bread table with his hands on a French loaf slicing off a piece.
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