Westin Grand Bahama Island Our Lucaya Reviews – Bahamas Hotels – Westin Grand Bahama Island Our Lucaya

I stayed here for a week at the end of Feb 2008 with a large group for a convention. There were a few other large groups here for conventions. Other than that, the resort was practically deserted.

The service wasn’t very good.: We opted for an all-inclusive package which didn’t really save us any money, but it took away the stress of deciding where and what I should eat and drink. Even though we wore all-inclusive bracelets, we were still required to sign for everything at the restaurants and bars. When we went to check out, they charged us for a lot of stuff and we had to fight to have it taken off since we were supposed to be all inclusive. If I ever came here again, I would skip the all inclusive and might eat over at the market a few times. I did find that the resort is too expensive for what you get. If you stay at the Sheraton, which is part of the Our Lucaya Resort, the rooms are half the price. It is the first hotel built on this island in the 50’s or 60’s so it is more run down than your average westin resort. Few minor issues with the room. The bathroom tub was clogged up, which they promptly fixed. The bathroom sink pull up/down plug didn’t work. Looks like they did some plaster repairs to the bathroom ceiling, but they didn’t get around to painting it. The ventilation in the bathroom wasn’t working. The air conditioning vent was clogged with dirt and could use a cleaning. The service wasn’t very good. The employees didn’t really seem to care about customer service, which makes sense, since 15% gratuity is added on to everything automatically no matter what. The drinks were great. We were joking that the pepsi must be more expensive than the rum, because the drinks were pretty strong. We actually ventured across the street to the market and you can get a large bottle of bacardi rum for $8US, so I think the pepsi IS more expensive than the rum. There was no lack of restaurants to dine at. Barracudas is a breakfast and supper buffet restaurant in the Sheraton which is the cheapest place you are going to find to eat at the resort. ($11 breakfast buffet). Willy Broadleaf is also a breakfast/supper buffet in the Westin. (Breakfast buffet $37) China Beach is an asian themed restaurant. I dined there a couple times and thought it was really good. The kitchen is open and in the middle of the restaurant so you can see everything. There were 3 different beach side grills that offered sandwiches, burgers, salads, and drinks. Church Hills was a steakhouse which was absolutely delicious and crazy expensive. The Prop Club is a pub atmosphere restaurant and disco on Friday and Saturday nights. Great place to get lunch or supper. Only place on the resort where you will find pizza and chicken wings. You can even get pizza to go. There was another restaurant called Iries that we didn’t have the chance to eat at and a restaurant called Portobellos, which is no longer open. For less expensive food, there is a market right across the street with drug stores, liquor stores, shops and restaurants including subway, quiznos and dominos. The Westin has 2 beautiful infinity pools and 1 lap pool. The Sheraton also has a large pool with waterslide that would be great for kids.

The beach is beautiful and goes on for miles. Great for going on long walks or for a run. I did notice quite a bit of glass and ripped open aluminum cans in the sand though. They rake the sand everyday with a tractor and it must shred any garbage that is on the beach. Never saw any hotel employees picking up trash off the beach, but I did see quite a few guests doing it, including myself. Nothing would ruin your vacation like stepping on a shredded metal pop can. In the end, I think Freeport, Bahamas is a great place, and I would gladly visit again, but not the Westin.

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