It makes me laugh to read some of the comments. This in NOT the states, you are on Mexican/Caribbean time and pace, kick back and relax!!. You can pick the rookies out a mile away! I have stayed all over Mexico and the Caribbean (from 6 star to 1 star properties) and have returned to Cozumel because of it’s laid back slower pace. We were here for 10 days this time in mid August. Biggest decision every day was what color swimming suit to put on and whether to go diving!!
Resort was about 1/2 full. economy…
Prepaid transportation, walked out terminal door, got into van and was at resort in a few minutes. Checked right in and went got something to eat/drink and sat on the beach to have lunch. No line when departing, got to airport too early, had to kill 90 minutes. Planes come in, empty out/load up head back to US.
I don’t go on vacation to stay in my room. It was clean, plenty of hot water, a/c worked too good almost!! The the maids did an excellent job everyday.
Restaurants and Bars:
Had no problem with any of the food selection. Hint: Don’t go to Mexico and order Lasagna. Had cieviche everyday and lots of excellent guacamole. Still had the salad, soup, bread and desert bar in the main restaurant which I loved. Waiters and staff were efficient and never had any bad food. (some just better than other depending on your taste.) Fish was incredible!! Came in from a night dive and got to the restaurant couple of minutes after they had closed, the manager still seated and took good care of us. The snack bar had a good variety of items that were freshly prepared to order.
They were busy working on the empty rooms, looked into several after they were finished and they were spotless from top to bottom. Grounds were spotlessly groomed. Talked to the Management about paint on the outside of some of the building and they said it had been a very wet summer were working as fast as weather permitted. Pools were clean and warm.
Activities on and off the Resort/Hotel: Nice long beach, excellent snorkeling is literally right off the beach. Saw rays, eels, and tons of fish. Bring your water shoes and a fold up floaty. Rented a car one day and went into to town and had a great time walking and shopping. (Check to see how many cruise ships are that day). Afterward we drove around the island and saw thousands of turtle nests on the east side. Couple of good bars and places to eat over there. Lots of other things to do and see around the island or catch a ferry over to Playa del Carmen.
Sailboats, cayaks, snorkel equipment, etc. Just walked up and picked out one. Had beach and other activities going all the time
We (3) dove with Sand Dollar for 8 days in August 2010 and could not have asked for better service. Went on both day and night dives. Sand Dollar diving is an excellent operation, small groups, never more than 6 in any of the groups, several boats. Dive Masters and crew work to ensure you are comfortable with everything before you go off the boat. Slow easy dives at all depths. Turtles, eel, lobster and tons of fish every dive. They let you dive at your own pace and keep a sharp eye on the less experienced people. Laid back, no hurry diving.