at Montreal airport; where is the CARIBE SOL COUNTER located | Debbie's Caribbean Resort Reviews Forums

Flying out of Montreal for our next Cuba trip. Hoping someone here can let us know where the Caribe Sol counter is located at Montréal–Pierre Elliott Trudeau International Airport so we can pick up our tourist cards. and do you pick up your card before you check your lugguage or after?

much appreciated!

Quote from our eDocuments

** TOURIST CARDS: PASSENGERS TRAVELLING WITH CUBANA MUST PICK UP THE TOURIST CARD AT THE CARIBE SOL COUNTER AT THE AIRPORT. FAILURE TO SHOW A VALID TOURIST CARD AT DESTINATION MUST RESULT IN EXTRA EXPENSES.TOURIST CARDS MUST BE FILLED OUT CORRECTLY, IF NOT, CUBAN AUTHORITIES HAVE THE RIGHT TO FORCE YOU TO PURCHASE A NEW ONE AT YOUR OWN EXPENSES CARIBE SOL IS NOT TO BE HELD RESPONSIBLE AT ANY TIME.

It’s the same going from TO. What we do is one stands in line with luggage, while the other goes in search of the Caribe Sol (or Hola) booth to pick up the tourist card. And ald1 we in TO do have to have to have the TCs in hand before they check you in. O suppose things could have changed, but I doubt it since it is (was?) Cuba’s regulation

Tour operators have a counter near Entrance 1, departures level. You will need your tourist visa to check-in. Last May we got the tourist cards after we checked our luggage.  It’s the Cubana rep that told us where to get them.

It was near entrance 1 as you said.

Tour operators have a counter near Entrance 1, departures level. You will need your tourist visa to check-in. Last May we got the tourist cards after we checked our luggage.  It’s the Cubana rep that told us where to get them.

It was near entrance 1 as you said.

Usually, the check-in agent must ensure you have all the proper documentation required for being granted entry into the destination country, because if there is a problem (an expired passport, for example) and you are denied entry, the airline is responsible for taking you home. Perhaps Cubana agents are more relaxed, but unless things have changed recently, most airline agents will require to see the tourist card along with your passport.

Then again, if things have indeed changed recently, it might be because it’s very easy to procure a visa upon arrival in Cuba. I can only share my experience. I sure wouldn’t want to take the chance to line-up to check-in, only to be told I had to go get the visa! Been there, done that, don’t want to do it again!

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