Sorry to say I went and stayed here,I probably received the worst customer service ever! They were to busy trying to sign people up into a pushy timeshare sale(which later at the pool I heard multiple stories of couples being scammed out of thousands of dollars,now having to vacation here because they are stuck with a contract,sold on lies,promised things cannot get and forced to pay fees or threatened with collection agency’s)) The food at the buffet was comparable to hospital food or staff cafeteria . The pizza restaurant was always empty, the cooks were in no rush to replenish. The ala carte restaurants were always booked up forcing us to eat the pizza scraps. The rooms were old and outdated and the staff for the most part not friendly. I have stayed at many resorts in Dominican Republic,costs rica, Mayan Riviera and South East Asia. I will never return to Marival and am truly disappointed I wasted my hard earned money and little time off here.
Take it from me,stay at a hotel chain with a reputation: Palladium,Riu, Barcelo or Bahia Principe to name a few. You will be disappointed ,and whatever you do do not attend a timeshare scam there, from what I hear you will get ripped off.
Was this review helpful? Yes Thank you for giving us your opinion.