Arrival: Fairly smooth check-in. There were a few other couples who were checking in at the same time, so the desk clerk made a group announcement as not not repeat herself then handed us an envelope with our necessary items, pretty self explanatory. Only complaint is that we were told to come back the next day for our safe locks because they had ran out.
I had emailed the resort the week before (use the email from the hotel website because the one listed under "resort contact" on this website is wrong) to ask for a specific location and we got it right by the beach (building 7) however we asked for a king size bed and got two twin beds, not exactly romantic but location was great. About the room: Toilet stopped working everyday but we managed to fix it ourselves, lots of ants in the room so keep items off the floor, fridge never worked at all but we were close to the bar! Linens were always clean and the maid did a good job of keeping things tidy. Ask for extra water each day as we found out two bottles were not sufficient. A/C not terribly cool but if you keep the fan going it is comfortable.
Restaurants and Bars:
Bars were good, best bar was by the beach, over-looking the pool. It had the best views and fastest service. Bar inside hotel was always packed so wait time was lengthy. Best frozen drinks were at the bar in the entertainment area, but only open at night. Food was so-so, beef was always good though. Best a la carte was the steak house, but if we want cooked steak ask for well done as i asked for medium well and received rare. I recommend eating breakfast at the main buffet, as the one by the beach had only a few select items.
Beautiful beach, be sure to walk past the hotel grounds to the left as there are no other hotels, plus water has less weeds.
Groundskeepers deserve a pat on the back, always working hard and very friendly. Water in the pool was cooler, but not uncomfortably cold. Be sure to get up early to reserve seats on the beach, they go quickly. We brought our own beach towels from home to make them more identifiable. Overall beautiful grounds.
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